Cancellation / Refund Policy
Gandhinagar Urban Development Authority (GUDA)
Cancellation Policy

The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services. Cancellation of applications or bill payments shall not be entertained. The amount paid may be settled with the department under the respective departmental services.

Failed Transactions

By default, all failed transactions are automatically refunded as per the standard policy. However, for the refund to reflect in your account it may take a specific number of days depending on your payment method.

Net Banking / Debit Card
Standard Processing Days
As per bank's standard refund policy
Credit Card
Next Billing Cycle
Reflected in your next credit card statement
Excess Payment

In case of excess payment, the amount will be settled as per the rules of the respective departmental services.

Note: For any refund-related queries or disputes, please contact the concerned department directly or reach out to GUDA technical support using the contact details provided on the login page.